Request a review from the order page

You can send a review request for a single order straight from the order's page in Shopify admin, without waiting for the automatic email. Use it for a customer who just told you they love their order, or for orders placed before you installed the app.

Sending a request

1. In Shopify admin, open the order.
2. Click More actions, then Request a review.
3. Choose Send now, or Schedule to send it on your usual delay (the "days after purchase" setting in Settings > Email requests).

The customer gets your review request email with a link to review every product in the order. Reviews left through it are marked as verified purchases.

The action works even when automatic review requests are turned off.

What the status means

When you open the action on an order that already has a request, it shows:

• Scheduled: the email will go out on its date. Send now sends it right away.
• Sent / opened: the customer received it. Send again sends it once more.
• Completed: the customer reviewed everything in the order, so there is nothing left to request.

View in Product Reviews opens the request in the app, with the products and any reviews it brought.

When it can't send

• The order has no customer email.
• The order has no products that can be reviewed (for example, only gift cards or custom items).