Product Reviews
Product reviews with photos, Q&A, and AI summaries
Getting Started
Install the app and understand how reviews work
Storefront Widgets
The widgets you can add to product pages, collection pages, and the homepage
- The product reviews widget The main widget on product pages — review list, summary, and submission form
- Star rating badge Small star badge for product pages, typically near the title or Add to Cart
- Review carousel for the homepage A scrolling carousel of recent reviews — great social proof for the homepage
- Happy customers page A dedicated /pages/reviews page that shows reviews across your whole catalog
- Collection page star badges (app embed) Auto-inject star ratings under product cards on collection, search, and home pages
- Customizing the widget appearance Match the widget to your brand — colors, borders, spacing, and form style
Collecting Reviews
Email requests, follow-ups, photos, and incentives
- Post-purchase email requests Automatically ask customers to review their purchase after delivery
- Follow-up reminders Send a second email if the customer hasn't reviewed yet
- Photo reviews Let customers upload photos with their review
- Discount codes for photo reviews Reward customers who add photos with an automatic discount code
- Who can leave a review Require login or accept guest reviews, and what pre-fills for logged-in customers
Moderation and Display
Approve reviews, reply, and tune what shows on the storefront
- The moderation queue Approve, reject, edit, or delete reviews from the admin
- Auto-publishing reviews Skip manual approval for high-rated reviews
- Replying to reviews Respond publicly to a customer's review from the admin
- Reviewer country flags Show a small country flag next to each reviewer's name as social proof
- Sorting, filtering, and pagination Control how reviews are listed in the widget
- Helpful voting Let shoppers upvote the reviews that helped them decide
- Rich snippets and SEO Make star ratings appear in Google search results
Customizing Emails
Branded sender, subject and body editing, merchant notifications
- Sending from your own address or domain Verify your email address (or whole domain) so requests come from your store
- Editing email subject and body Customize the wording of review request and reminder emails
- Merchant notifications Get an email when a new review is submitted or a low-rating review comes in
AI Features
Automatically generated review summaries
Integrations
Shopify Flow, CSV import/export, and connecting external tools
- Shopify Flow triggers Use Flow to send your own email, SMS, or Slack alert when a review event happens
- Importing reviews from another app Bring existing reviews from Judge.me, Loox, or any source via CSV
- Exporting your reviews Download all your reviews as a CSV — useful for backups or moving to another app
Managing Reviews from Your Admin
Reviews, products, and overall stats
Troubleshooting
Fix common setup and storefront issues