The Reviews page
Find, edit, reply to, and bulk-manage every review
The Reviews page is the day-to-day hub for everything review-related. Find any review fast, moderate it, reply to it, or update its rating from one place.
The reviews index
Open the Reviews page from the app's main nav. You'll see every review in a sortable, filterable table with:
- Product name
- Star rating
- Author name
- Review title (truncated)
- Status (pending / approved / rejected / unpublished)
- Submission date
- Verified-purchase badge
- Photo indicator (camera icon if the review has photos)
Filters
Filter the list using the controls above the table:
- Status — pending, approved, rejected, unpublished
- Rating — 1 through 5 stars
- Verified only — show only reviews tied to a matched order
- With photos — show only reviews that include photos
- Source — app submission, CSV import, or storefront form
Combine filters to find specific reviews fast — "pending + 1-star + with photos" surfaces the most urgent moderation items.
Search
Use the search bar to find reviews by:
- Author name
- Reviewer email
- Review title
- Review body text
Searches are case-insensitive and match partial words.
The review detail page
Click any row in the table to open the review detail page. From here you can:
- Approve / reject / publish / unpublish the review
- Edit the title, body, or rating (use sparingly — only for typos or removing personal info)
- Reply publicly to the review (see Replying to reviews)
- Delete the review entirely (permanent — can't be undone)
- See the review's full metadata: submission date, source, verified status, country code, helpful count
Bulk actions
Select multiple reviews using the checkboxes in the leftmost column. The bulk actions bar at the top lets you:
- Approve — publish all selected at once
- Reject — hide all selected
- Delete — permanently remove (a confirmation prompt prevents accidents)
Pagination
The table paginates server-side, so even with tens of thousands of reviews the page loads instantly. Adjust your filters to narrow the list before paging through.