Connecting your store to your Pasilobus account

Your Pasilobus account shows your store's apps, plans, Store Check and agents once the store is connected to it. A store connects by itself when you sign in with the email your store uses in Shopify. If you signed up with a different email, or your store doesn't have any of our apps yet, connect it from Home. Nobody can connect a store they don't run: the store's own people always say yes first.

Connect your store

1. On Home, click Connect your store (or Connect a store at the top of the sidebar, or in the account menu)
2. Type your store's address: its .myshopify.com name (like bloomandbranch) or its own domain (like bloomandbranch.com)
3. Click Continue

What happens next depends on whether the store already has a Pasilobus account.

Your store doesn't have one of our apps yet

The store is saved for you and shows as pending in the sidebar. Install any of our apps on it (Browse apps). Then:

• Your Pasilobus email is the store's email in Shopify - the store connects by itself
• It's a different email - the app you just installed asks at the top of its page: "Link your store to you@example.com?" Click Link this store and it's connected

A pending store waits 14 days. Stop connecting removes it.

Your store already has a Pasilobus account

Someone installed our apps on it before, so it has an account. Show us it's yours, one of two ways:

• Confirm in your Shopify admin - click **Open in Shopify**. One of our apps opens in your store's admin with "Link your store to you@example.com?" at the top. Click **Link this store**. Anyone who can sign in to your store's admin can confirm. The request lasts 30 minutes, and one person at a time can ask
• Ask the account's admin to add you - we email the account's admins an Add button. You get access when one of them clicks it and confirms. The request lasts 7 days

While you wait, the store shows as waiting for admin in the sidebar, and the page updates by itself once you're in.

Once it's connected

You're an admin of the store's account. Home says the store is connected, its apps are pinned in the sidebar, and its free Store Check starts by itself. The Get more from Pasilobus guide on Home shows what to do next. If you had your own empty account before, it stays: switch accounts from the account menu.

For store owners: someone asked to join your store

• In your Shopify admin - our apps show "Link your store to ?" while someone is asking. Click **Link this store** only if you know them. **Not me** turns the request down and emails your account's admins. The same person can't ask again for a day
• By email - the Add button opens a page on cloud.pasilobus.com where you confirm. Only an admin of your store's account, signed in, can add someone. Don't add turns it down
• Whenever someone joins, your account's admins get an email: " joined ". Remove anyone you don't know in **Settings › Team**

Pasilobus and Shopify staff never ask to join your store this way.