Scheduling, claim limits and customer eligibility

Every offer can be switched on and left running, or scheduled, capped and targeted. Scheduling is on Pro and above; claim limits and customer eligibility are on Ultra.

Schedule

Under Schedule on the offer:

• Always on - runs while the offer is active.
• Start & end dates - starts and ends on its own. Times are in your store's time zone, shown under the dates.
• Recurring days & times - runs on chosen days, optionally during set hours, for example weekends only or a happy hour.

An active offer whose start date has not come yet shows Scheduled; one past its end date shows Expired.

Claim limit

Under Usage limits, Claim limit stops the offer after that many orders have used it, for example "first 100 orders". Leave it empty for no limit. Claims never reset, and the offer shows Limit reached when it is used up. A few orders placed in the moments around the last claim may still get the discount.

Customer eligibility

Under Customer Eligibility, limit an offer to customers with certain Customer tags (for example vip, wholesale). Shoppers must be logged in for their tags to count.