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Visitor Tracking

Understand how visitors are tracked

Pasilobus Social Proof uses fair, visitor-based billing. You pay for unique people who browse products, not page views or sessions. A visitor can return to your store as many times as they want within a billing cycle and still only count once.

Unlimited Return Visits

Once a visitor is counted, all their subsequent visits are free for the rest of your billing cycle. Whether they come back 2 times or 200 times, you're never charged extra.

Smart Cross-Device Tracking

When visitors are logged in to their account, the app automatically recognizes them across all their devices. Someone browsing on their phone, tablet, and laptop counts as just one visitor — saving you money while providing a seamless experience.

Session Merging

When a guest visitor later logs in, the app automatically merges their sessions and credits your visitor count. You're never double-charged for the same customer.

Guest Visitor Tracking

For visitors who aren't logged in, tracking is per browser session. This is the standard approach across the industry, and plan limits are designed to accommodate typical browsing patterns.

Billing Cycles

Your billing cycle runs for 30 days. At the start of each new cycle, your visitor count resets to zero, giving you a fresh allowance.

Why Our Counts Are Lower Than Shopify

Our visitor counts are typically much lower than Shopify Analytics because:

  • We only count product browsers. Visitors who land on your homepage or blog but never view a product aren't counted.
  • We count people, not sessions. If one person visits your store 10 times in a month, we count them as 1 visitor.
  • Repeat visits are free. Your most engaged customers don't increase your bill.

Plans

Plan Price Visitors/Month
Starter Free + $0.01/visitor 1,000
Basic $9.99 5,000
Growth $19.99 10,000
Scale $49.99 35,000
Premium $99.99 100,000
Plus $199.99 500,000

Check your current usage anytime on your dashboard under "Active Visitors (Last 30 Days)".