Admin Extension

View what products your customers have been browsing directly from the Shopify admin. The admin extension adds a browsing history section to customer profiles, helping you provide better customer service.

What It Does

When viewing a customer's profile in Shopify admin, you'll see a section showing the products that customer has browsed. This gives your team valuable context for:

• Answering customer questions
• Making personalized recommendations
• Understanding customer interests
• Following up on abandoned browsing sessions

Enabling the Extension

The admin extension activates automatically when you install the app. To verify it's working:

1. Go to Customers in your Shopify admin
2. Click on any customer profile
3. Scroll down to see the browsing history section

If you don't see the section, make sure the customer has browsed products while logged in.

Viewing Customer History

The section shows:

• Product images — thumbnail of each viewed product
• Product titles — links to the product in your admin
• View dates — when the customer last viewed each product
• View count — how many times they've viewed the product

Products are sorted by most recently viewed.

Privacy Considerations

Customer browsing data is only visible to staff with customer access in your Shopify admin. Customers can clear their browsing history from their account page at any time.