Live Sales Globe

The live sales globe is a slowly turning globe on your storefront that lights up where your recent orders came from. Each order is a dot, newer orders glow brighter, and an arc travels from your store's location to each order like a flight path, with a pulse where it lands. It shows shoppers your store is busy with real orders happening around the world, which is perfect for Black Friday and Cyber Monday. The globe is included in the paid plans, from Pro up.

Add the globe to your store

Open Live sales globe from the app menu. Under Select Theme, choose the theme to add it to (your live theme is selected; pick a draft theme to try it first). There are two ways to show it:

• Block - Click Add to home page. The theme editor opens with the Live sales globe block added; move it where you want it and click Save. You can add it to any other page from Add block in the theme editor.
• Floating globe - Click Turn on the floating globe. The theme editor opens the app embeds with Live sales globe (floating); switch it on and click Save. A small globe then sits in a bottom corner of every page.

In the theme editor the globe shows sample orders, tagged Sample, so you can place it. Shoppers only ever see your real orders.

Block settings: a heading, the order counter, slow turning on or off, and the height (240 to 720 pixels).

Floating globe settings: bottom right or bottom left, size, the order counter, show on desktop, show on mobile, and whether shoppers can minimise it. A minimised globe stays minimised on that shopper's device. Clicking the floating globe opens it full screen, with a large globe and the same counter; the close button, Esc or a click outside closes it. On phones the floating globe is smaller and steps aside while a form field, such as a newsletter signup, is under it. A light placeholder globe shows straight away. The live globe loads once the page is idle (at most a few seconds after the page appears; the block loads as it scrolls into view), so it never slows the page down or moves its content. The order counter covers all orders Social Proof has recorded for your store, including those from before the globe was turned on.

Shoppers can explore the globe. Dragging spins it (on phones only a sideways drag, so the page still scrolls), and hovering or tapping an order dot shows the country and its number of orders. The expand button in the corner of the block and the floating globe opens the full-screen view, where shoppers can also zoom: scroll or pinch to zoom, and double-click or double-tap to reset. With reduced motion turned on in the shopper's device settings, the globe stays still but can still be dragged.

Choose a style

On the Live sales globe page every style is shown with sample orders:

• Night - Dark, with glowing order dots
• Classic - Ocean blue
• Dotted - Dot-matrix continents
• Minimal - Outlines only
• Brand - Your store's brand colours from Settings > Brand in Shopify

Pick one under Style and click Save. The storefront changes within a minute.

Accent colour is optional. It recolours the order dots, arcs, pulses and glow in whichever style you pick, and the previews follow it as you choose. Leave it empty to keep the style's own colours. The Brand style still takes its other colours from Settings > Brand in Shopify.

BFCM mode

BFCM mode is a switch on the Live sales globe page, on by default. During the BFCM weekend (Friday 27 to Monday 30 November, midnight to midnight in your store's time zone), the block, the floating globe and the full-screen view show the headline Watch BFCM live on our store with a Live badge, and the counter shows your real orders since BFCM began, for example "1,234 BFCM orders so far". Below your Show the counter from this many orders minimum it stays hidden. The dots and how often the globe updates don't change, and nothing turns on outside the weekend.

BFCM is mainly a US event, so a store selling to other markets can switch it off. Preview BFCM mode shows how it looks in your chosen style, with sample numbers. While the BFCM weekend is on, the theme editor shows it too. Shoppers who ask their device for reduced motion get a badge that doesn't pulse.

Show sales amounts

Show sales amounts is off by default, because many stores keep their revenue private. When you switch it on:

• the counter also shows your total sales in its time window, in your store currency, for example "$12,340 in sales in the last 24 hours" (during BFCM, "$98,765 in BFCM sales so far");
• each new order's amount appears briefly beside the pulse where its arc lands, on the block and in the full-screen view (the small floating globe shows only the totals).

Amounts are in your store currency. An order paid in another currency counts at Shopify's converted amount for your store. Amounts only count orders placed after you switch it on.

Quiet days: only real orders, always

The globe never invents orders and never rounds a number up. Instead, you choose how it presents the orders you really have.

The page recommends a preset from your real orders, checked each time you open it, and marks it Recommended for your store with the reason, for example "You had 38 orders in the last 24 hours". It recommends Busy store from 10 orders in the last hour, Growing store from 5 in the last 24 hours, and Just starting otherwise. Until you save a choice, the globe uses the recommended preset. Once you save, your choice stays, even if the recommendation changes.

Under Your store pick one of:

• Busy store - Live orders, starting with the last hour. The counter shows from 10 orders.
• Growing store - The last 24 hours, replayed calmly. The counter shows from 5 orders.
• Just starting - The last 7 days, replayed calmly. The counter shows from 3 orders.
• Custom - Your own choice in Advanced settings. The advanced settings can only be changed with Custom; with a preset they show the preset's values.

What these do:

• Widen the time window - If there are too few orders, the globe looks further back: the last hour, then 24 hours, then 7 days, then 30 days. The counter always names the window it shows, for example "12 orders in the last 7 days".
• Show the counter from this many orders - Below this number the counter hides and the globe shows only the dots.
• Replay - The real recent orders are animated one after another on a loop. Without replay, the globe animates orders as they arrive. Either way the globe carries a Live badge, because it checks for new orders every minute while the page is open; the counter always names the window it shows, for example "12 orders in the last 7 days". Below the counter threshold only the number hides, the badge stays.
• With no orders yet - Show just the turning globe, or hide it.
• Spin - Slow and calm, or normal.

Shoppers who ask their device for reduced motion see a still globe.

Shopify Flow

The Sales milestone reached trigger starts a workflow when your orders in the last 24 hours reach a milestone: 10, 25, 50, 100, 250, 500, 1,000, 2,500 and so on. Each milestone starts a workflow once a day. The trigger gives your workflow Milestone, Order count and Time window. For example, post "We just hit 100 orders today!" in Slack. You can see it in the app under Settings > Integrations.

Privacy

The globe never shows who ordered or what they bought. For each order the app keeps only its country, a location rounded to about 11 km and the time, and deletes it after 8 days. For the 30-day window it keeps only daily order counts per country. With Show sales amounts on, it also keeps each order's total in your store currency for the same 8 days, and daily totals for 30 days. While it is off, no amounts are kept or shown. Shoppers see dots, arcs and a count, nothing else.

Orders counted but not drawn

Some orders arrive without a location, for example orders with no shipping address, or while Shopify's approval for the app to read order addresses is pending. They are included in the counter, and an order whose country is known lights up that country's centre instead of its town.