Shopify Flow
Automate work on orders with customizations and uploads
Shopify Flow runs work for you when something happens in your store. Product Options gives Flow two triggers and one action, so orders with customizations can be tagged, routed to your production team or approved without opening the app.
Triggers
- Order with product options - Starts when a paid order includes at least one customization. It gives the workflow the order itself, plus the order name, the customer's email, how many customizations were chosen and the value of the customized items.
- Order has uploads - Starts when a paid order includes files the customer uploaded, such as artwork or a photo. It gives the workflow the order, the number of files and a link to each one.
Each trigger runs once per order, when the order is paid. Orders placed with a manual payment capture start the workflow when you capture the payment.
Tagging Orders
Both triggers hand the workflow the order, so Flow's own actions work on it. For example, to tag every order that has artwork:
- In Shopify Flow, create a workflow and choose the Order has uploads trigger
- Add the Add order tags action and enter a tag such as
artwork - Turn the workflow on
You can use the same order in conditions (for example, only orders shipping to one country) and in other actions, such as sending an internal email with the file links.
Approving Customizations
The Approve product option customizations action marks every customized item on an order as approved in Product Options, the same as approving each item on the app's order page. Use it at the end of a workflow, for example once a proof has been checked elsewhere.
Plan Requirements
The triggers and the action work on every plan.