Quantity Settings
Control how option quantities work
Quantity settings control how priced option values are added to the cart. Whether an add-on should be purchased once or match the main product quantity, these settings ensure correct pricing and fulfillment.
Quantity Behaviors
Choose how the option quantity relates to the main product:
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Add once only - The option is added once regardless of product quantity. Customer buys 3 shirts with gift wrapping? Gift wrapping is charged once.
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Match main product quantity - The option quantity matches the product. Customer buys 3 shirts with monogramming? Monogramming is charged 3 times.
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Fixed custom quantity - Always add a specific quantity. Useful for options that come in sets (e.g., always add 4 buttons).
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Let customer choose quantity - Customer enters their desired quantity. Good for add-on products where customers might want multiples.
Configuring Quantity
- Edit an option
- Scroll to Quantity Settings
- Select the desired behavior from the dropdown
- For fixed quantity, enter the number
- Save the option
Note: Quantity features require the Growth plan or higher.
When to Use Each Setting
- Add once only - Gift wrapping, rush shipping, setup fees, one-time services
- Match main product - Per-item customization like engraving, monograms, protective coatings
- Fixed quantity - Bundled add-ons, sets, or packages
- Customer choice - Additional items customers might want in varying quantities
Show Quantity for Zero Price
When using "Let customer choose quantity," you can control whether the quantity field appears for zero-price options:
- Enable Show Quantity for Zero Price Options
- Customers see the quantity field even when no additional charge applies
This is useful when quantity information is needed for fulfillment even without pricing.