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Upgrading Your Plan

How to upgrade to a paid plan

Upgrading unlocks custom short keys, expiry dates, UTM passthrough and the whole Analytics page. Billing runs through Shopify, so there is no separate payment method to set up and no invoice to handle — the charge joins your regular Shopify bill.

Getting to the plans

Every route lands on the same Shopify-hosted pricing page for this app:

  • From Settings - Open Settings, find the Billing section, and click Change Plan
  • From the Analytics page - On a free plan the page shows an upgrade banner with a View Plans button
  • From the create form - Custom URL and Set expiration date are greyed out with an Upgrade Plan link beside them
  • From Settings > UTM Passthrough - The toggle is replaced by an Upgrade to enable badge
  • From the home page - A dismissible banner appears once you have created links on a free plan

Choosing and approving

Because pricing is hosted by Shopify, plan selection and approval both happen on Shopify's own page:

  1. Pick the plan you want
  2. Shopify shows you the charge, the amount and the billing interval
  3. Click Approve
  4. You are returned to the app with the new plan active

The charge starts when you approve, recurs on the interval shown, and appears on your Shopify invoice.

What changes immediately

  • Analytics opens - The upgrade banner is replaced by your charts and figures
  • The paid fields come alive - Custom URL and Set expiration date are usable on the create form
  • UTM passthrough becomes a toggle - Already switched on by default, so passthrough starts working straight away
  • Trend badges appear - The percentage comparisons on the home-page metrics
  • Your history is there - Clicks were recorded all along, even on the free plan, so the charts have data from before you upgraded rather than starting from zero

Existing links are untouched: same short URLs, same destinations, same click counts. Note that expiry dates can only be set while creating a link, so links you made before upgrading cannot have one added retroactively.

Managing the subscription afterwards

  • In the app - Settings > Billing shows your Current Plan with an Active badge, and Change Plan to move
  • In Shopify - Shopify Admin > Settings > Billing > App subscriptions lists every app charge, including this one

Changing or cancelling

To move between plans, use Change Plan and approve the new charge. To cancel, remove the subscription from Shopify Admin > Settings > Billing.

After a cancellation, the app stays installed and drops to the free plan:

  • Your links keep working - Every short URL continues to redirect
  • Click recording continues - Nothing stops being counted
  • Paid features close - Analytics returns to the upgrade banner, and the custom-key and expiry fields grey out again
  • Nothing is deleted - Your links, their notes and their click history all remain, and upgrading again restores access to the reports

Uninstalling is not the same as cancelling. It also ends the subscription, but it removes the app from your store, so short links stop redirecting immediately. Roughly 48 hours later Shopify sends us a data redaction request, and your short links, click history and language settings are permanently deleted. Reinstalling before that restores everything; after it, nothing comes back.

If you want to stop paying but keep your links working, cancel the subscription rather than uninstalling. The app stays installed on the free plan and every short URL keeps redirecting.

Common questions

  • Is there a trial? - Check the pricing page for the current offer; trials are set there rather than in the app
  • Can I get a refund? - App billing is handled by Shopify, so refunds go through Shopify support
  • Do I lose data if I downgrade? - No. Clicks keep being recorded and the history stays; you simply cannot open the reports until you upgrade again
  • Will my printed links break? - No. Plan changes never affect a link's short URL or where it points

Next Steps