Multi Ship calculates shipping rates separately for each address in a split order. You can configure how shipping costs are presented to customers and set up free shipping rules.

When a customer assigns items to addresses, Multi Ship requests shipping rates from Shopify for each address individually. The rates shown are based on your existing Shopify shipping zones and profiles. You do not need to configure shipping separately in the app.

In Settings > Shipping, you can set a minimum cart total that qualifies for free shipping. When the customer’s total meets or exceeds this amount, shipping is automatically free for all addresses. This works alongside any free shipping rules you already have in Shopify.

When free shipping applies to all addresses in a split order, you can enable Skip shipping step to bypass the shipping rate selection entirely. This streamlines the checkout flow for customers who qualify for free shipping.

Shipping rates depend on your Shopify shipping zones being properly configured. If a customer enters an address outside your shipping zones, no rates will be available for that address. Make sure your shipping zones cover all regions where you want to offer split shipping.