The Multi Ship dashboard gives you a central place to view and manage all split shipping orders. You can track each shipment’s status from creation through fulfillment.

The main dashboard shows key metrics at a glance, including the number of split orders, pending shipments, and recently completed orders.

The orders page displays all split shipping orders with search and filters. You can search by order number or customer name, and filter by fulfillment status or date range. Each row shows the parent order number, customer name, number of shipments, and overall status.

When a customer splits their cart, Multi Ship creates a parent order (the original Shopify order) and one or more child orders (one per shipping address). The order list shows parent orders, and clicking into one reveals all its child shipments.

Child orders show the billing address of the person who paid the original order. If you prefer each child order to show its recipient’s shipping address as the billing address instead, turn on Use each recipient’s address as the billing address in Settings > Order splitting. Taxes are not affected either way — sales tax is always calculated from the shipping address.

When splitting an order with many destinations, you don’t have to type every address. Choose Import in the split editor to upload a CSV file of recipient addresses — each row becomes one shipment, ready for you to assign items. A sample file with the expected columns is available for download on the import screen.

You do not have to start from an existing order. Create MultiShip order appears in the More actions menu on both the Orders and Draft orders pages of your Shopify admin and opens the order builder, where you pick products, assign them to addresses with live shipping rates, and email the customer a payment link. On an existing order, the Split Shipments action opens the manual split editor instead.

The detail view shows the parent order at the top with its child shipments below. Each shipment displays the destination address, assigned items, shipping method, gift notes (if any), and fulfillment status. A timeline tracks key events like order creation, payment, and fulfillment updates.

As you fulfill child orders in Shopify, Multi Ship automatically updates their status in the dashboard. You can see which shipments are unfulfilled, in progress, or completed at a glance.

You fulfill each child order directly in your Shopify admin, just like any regular order. Multi Ship does not change your fulfillment workflow. It simply organizes split orders so you can track which shipments belong together.

Because splitting creates new orders, your revenue reports can count the same payment twice unless adjusted. Settings > Taxes & bookkeeping explains what to adjust and provides a CSV export with the total to subtract — see the Taxes & Bookkeeping article for details.