Every Pasilobus journey begins with one of three services. These aren't just setup fees - they're comprehensive services that get your store optimized and ready:
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Already have a Shopify store? We analyze everything - speed, conversion, apps, checkout flow - and implement immediate improvements. You'll get a detailed report plus actual fixes implemented, not just recommendations.
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Moving from WooCommerce, BigCommerce, or another platform? We handle the entire migration, set up our apps, and ensure nothing breaks in the transition. Your customers won't even notice the switch.
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Starting fresh? We build your store from scratch with our apps integrated from day one. Everything is optimized for conversion right out of the gate.
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Once your initial service is complete, here's how things work:
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Public Apps - Install directly from the Shopify App Store like any other app. You'll see them in your Shopify admin under Apps.
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Private Apps - Access through your Pasilobus merchant dashboard at merchant.pasilobus.com. These won't appear in the regular Shopify App Store since they're exclusive to our merchants.
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Each app bills monthly and can be activated or paused based on your needs. For example, you might only run Announcer during sale periods.
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Every Pasilobus merchant needs a Store Care plan. Here's what each tier includes:
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Store Care

Store Care

Store Care Plus

With Store Care Complete, we actively monitor your store and handle issues as they arise - whether it's setting up cart abandonment flows, configuring Shopify Markets, optimizing images, or managing redirects. Think of it as having Pasilobus continuously improving your store instead of waiting for you to request each fix.
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Found something missing? Need a specific function? Feature requests work differently based on your plan:

Submit feature requests through your merchant dashboard under "Feature Requests."
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You don't need to understand this, but it helps to know what's happening behind the scenes:
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Updates - We push updates to our infrastructure weekly. Your apps improve without you lifting a finger.
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Scaling - Black Friday traffic? Our servers automatically scale. You don't pay extra for traffic spikes.
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Backups - Everything is backed up daily. If something goes wrong, we can restore quickly.
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Security - We handle PCI compliance, security patches, and monitoring. One less thing to worry about.
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Your monthly bill includes:

Everything appears on a single invoice. Apps are billed from their activation date, support plans from your signup date.
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Most merchants interact with us in a few key ways:
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Through your Shopify admin - For public apps, everything works like normal Shopify apps
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Through cloud.pasilobus.com - For private apps, support tickets, billing, and account management
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Through help.pasilobus.com - For support tickets and documentation
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The goal is for Pasilobus to be invisible when things are working and immediately helpful when you need something.
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We handle the technical complexity so you can focus on growing your business. That's the whole point of Pasilobus.