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What is Pasilobus? Understanding Our Platform

Welcome to Pasilobus! πŸš€ Let's clear up any confusion about who we are and what makes us different from everything else out there.

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How Everything Fits Together

Pasilobus is a Shopify technology company that builds and maintains apps on our own infrastructure. We've been doing this since 2014, creating solutions that power thousands of successful stores.
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We develop two types of apps: public apps available in the Shopify App Store that anyone can use, and private apps exclusive to merchants who work directly with us. Everything runs on our infrastructure, which means we handle all the technical complexity while you focus on selling.
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What You Actually Get Access To

When you work with Pasilobus, you're tapping into:
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Our Public Apps - These are the ones in the Shopify App Store like Combined Listings, Store Locator, and Announcer. If you're a Pasilobus merchant, you get priority support for these.
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Private Apps - These are exclusive. They run on our infrastructure, they're not in the App Store, and only our merchants can use them. Think of them as your competitive advantage - features your competitors can't just install.
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Our Infrastructure - Everything runs on our servers. We handle updates, scaling during Black Friday rushes, security patches - all the technical stuff that usually keeps you up at night.
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Real Support - The same team that builds the apps answers your questions. Response times depend on your support plan (24-48 hours for Standard, faster for Premium tiers).
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Why This Matters to You

Most merchants come to us through one of three paths:

  • They need to optimize an existing store (Power Audit)

  • They're moving to Shopify (Platform Migration)

  • They're launching something new (Launch Package)

After that initial service, you have ongoing access to our apps and support. The public apps work like any Shopify app. The private apps give you exclusive features. And everything is backed by our infrastructure and support team.

What's Next

Now that you understand what Pasilobus is, you're probably wondering how it all actually works day-to-day. Check out [How Pasilobus Works: From Apps to Support] to learn about billing, support plans, and managing your apps.
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Or if you're ready to dive in, explore our service options to find the right starting point for your business. The Power Audit is perfect if you already have a store, while Platform Migration and Launch Package serve different needs.
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Remember: you're not just getting apps - you're getting the entire Pasilobus platform behind your business. That means continuous improvements, real support, and technology that scales with you.

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