The try-on button is not showing

If the try-on button is not visible on your product pages, the block is usually not placed on the template your products use, or this month's try-ons are used up.

Check the button block

• Open Online Store > Themes > Customize on your published theme.
• Open a product page template (and any alternate product templates your products use).
• Confirm the Try-on button block is in the product information section and not hidden. If it is missing, click Add block, choose Try-on button under Apps, and save.

The "My try-ons" app embed is not needed for the button; it only adds the optional floating bar.

Check your try-on allowance

When the month's try-ons are used up, the button is hidden from shoppers until the 1st of next month or until you change plan. The app's home page shows how many try-ons are left, and the theme editor shows a note where the button would be.

Still not visible?

• If your product template is heavily customised, try placing the block in a different section of the product template.
• The button only renders on product pages, not on collection or home pages.