Commit & Save offers a deeper discount in return for the customer staying subscribed for a minimum number of orders. It’s a fair trade: the shopper gets a better price, and you get a guaranteed run of orders before they can cancel. Use it when a larger discount is worth locking in commitment.
How the commitment works
You set a minimum number of billing cycles — the number of orders that must complete before the customer can cancel. Until they reach that number, the subscription can’t be cancelled from the customer portal, which protects the discount you’ve given.
For example, a six-order commitment with 20% off means the customer saves on every order but agrees to receive at least six before they can end the plan.
What the customer can and can’t do
Can - Pause, skip a delivery, change frequency, or swap products (if you allow those), just like any subscription.
Can’t - Cancel before the minimum number of orders is reached.
The commitment only restricts cancelling — it doesn’t lock the customer out of managing their subscription in other ways.
When a commitment plan fits
Higher-value or discounted products - Where a single order wouldn’t cover your costs but a run of orders does.
Loss-leader intro pricing - When you give a strong discount and need a few orders to make it worthwhile.
Predictable revenue - When you want a guaranteed number of orders per subscriber.
You can also pair a commitment with a maximum number of cycles to create a fixed-length plan that ends automatically.