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Campaigns

Campaigns are how Back in Stock organizes demand. Every customer who signs up for a restock alert on the same product variant joins that variant's campaign, so instead of a flat list of individual r...

Campaigns are how Back in Stock organizes demand. Every customer who signs up for a restock alert on the same product variant joins that variant’s campaign, so instead of a flat list of individual requests you see demand per product — how many people are waiting, and once you restock, how many were notified.

How a Campaign Works

  • A campaign starts automatically the first time a customer signs up for a product that’s out of stock. Every later signup for the same variant joins the same campaign.

  • When you restock the product, the alerts go out to everyone waiting and the campaign completes. Nothing to trigger manually — the app watches your inventory.

  • The next signup after a restock starts a fresh campaign, so each campaign represents one restock cycle and its results stay intact.

The Campaigns Page

Open Campaigns from the app navigation. Each row shows:

  • Product — the product and variant the campaign is for

  • StatusCollecting (gathering signups), Sending (restock detected, alerts going out), or Completed (alerts sent)

  • Waiting / Notified — how many customers are waiting, or how many were notified once the campaign completed

  • Started and Restocked — when the first customer signed up and when the restock happened

Use the filter buttons at the top to see only collecting or completed campaigns.

Campaign Details

Click a campaign to see everyone on it:

  • Subscribers — each customer’s email, signup date, and current status: Waiting, Sent, Delivered, Bounced, or Unsubscribed

  • Unverified — customers who signed up as guests but haven’t confirmed their email yet. Unverified customers are not emailed; they receive a verification email at signup and join the waitlist the moment they click it. Customers who are logged in to your store when they sign up are verified automatically.

  • Offer attached — if an offer matched this campaign’s product, it’s shown here and included in the alert email

Reading the Results

  • A completed campaign with a high notified count tells you which restocks converted the most waiting demand.

  • A collecting campaign with many waiting customers is a restock signal — those are sales waiting on inventory.

  • Bounced entries usually mean a mistyped email address; the customer can simply sign up again with the correct one.

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