Conditional logic shows or hides options based on other selections. Create dynamic forms that adapt to customer choices—showing relevant options while hiding irrelevant ones for a cleaner, more intuitive experience.
What is Conditional Display
Conditional display lets you set rules like:
Show “Engraving Text” only when “Add Engraving” is checked
Show “Gift Message” only when “Gift Wrap” is selected
Show specific size options only for certain colors
This keeps forms focused and reduces confusion.
Setting Up Conditions
Edit the option you want to conditionally show
Scroll to Conditional Display
Select which option the condition depends on
Choose the operator (equals, not equals, etc.)
Select or enter the value to match
Save the option
The option will only appear when the condition is met.
Condition Operators
Equals - Shows when the other option equals a specific value
Not equals - Shows when the other option does NOT equal a specific value
Contains - Shows when the other option contains certain text
Is selected - Shows when a checkbox is checked
Is not selected - Shows when a checkbox is unchecked
Multiple Conditions
Create complex logic by adding multiple conditions:
Add a condition as described above
Click Add another condition
Choose whether conditions use AND or OR logic
AND - All conditions must be true
OR - Any condition being true shows the option
Example Workflows
Engraving Options:
Checkbox: “Add Engraving?”
Text Input: “Engraving Text” - conditional on “Add Engraving” being checked
Dropdown: “Font Style” - conditional on “Add Engraving” being checked
Gift Services:
Checkbox: “This is a gift”
Dropdown: “Gift Wrap Style” - conditional on “This is a gift” being checked
Text Area: “Gift Message” - conditional on “This is a gift” being checked
Plan Requirements
Conditional logic requires the Professional plan or higher.