Upgrading Your Plan
Upgrade to a paid plan to unlock analytics, UTM Passthrough, and advanced features. This guide walks you through the upgrade process.
Accessing the Pricing Page
There are several ways to access pricing:
From the App
Open Short Links app
Click Settings in the navigation
Look for the billing or plan section
Click View Plans or Manage Subscription
From Upgrade Prompts
Throughout the app, you’ll see upgrade prompts when trying to access paid features:
On the Reports page (free plan)
In UTM Passthrough settings (free plan)
These include View Plans buttons
From Dashboard
If you’re on a free plan, the dashboard may show an upgrade banner highlighting premium features.
Plan Selection
On the pricing page, you’ll see available plans:
Compare Options
Review feature differences between plans:
Analytics and reporting
UTM Passthrough
Support level
Select Your Plan
Click on your preferred plan to proceed. Each plan shows:
Monthly price
Key features included
What’s different from other plans
Annual vs Monthly
If annual billing is available, it typically offers savings. Consider:
Monthly: flexibility to cancel anytime
Annual: cost savings over 12 months
Billing Through Shopify
Short Links uses Shopify’s billing system for seamless subscription management:
How It Works
You select a plan in Short Links
Shopify handles the payment processing
Charges appear on your regular Shopify bill
No separate payment method needed
Approval Process
When upgrading:
Click to select your plan
Shopify displays a charge confirmation
Review the amount and billing cycle
Click Approve to confirm
Return to the app with upgraded access
Billing Cycle
Charges typically:
Start immediately upon approval
Recur monthly or annually based on plan
Appear on your Shopify invoice
Can be managed through Shopify Admin
What Happens After Upgrading
Once your upgrade is approved, changes take effect immediately:
Instant Access
Reports page is immediately accessible
UTM Passthrough appears in Settings
Dashboard shows full analytics metrics
All paid features unlock
No Data Loss
All your existing links remain intact
Historical click data (if any) becomes visible
Settings and configurations unchanged
Confirmation
You may see:
Success message in the app
Email confirmation from Shopify
Updated plan indicator in Settings
Managing Your Subscription
After upgrading, manage your subscription through:
In the App
Settings > Billing shows current plan
Options to change or cancel
In Shopify Admin
Settings > Billing > App subscriptions
View all app charges
Cancel or manage subscriptions
Changing Plans
To switch between paid plans:
Go to Settings > Billing
Select a different plan
Approve the change
New pricing takes effect at next billing cycle
Canceling
If you need to downgrade:
Cancel through Shopify Admin or app Settings
Access continues until billing period ends
Reverts to free plan after period expires
Links continue working; analytics access removed
Frequently Asked Questions
Is there a trial period?
Check the pricing page for current trial offers. Some plans may include a free trial period.
Can I get a refund?
Refund policies are handled by Shopify. Contact Shopify support for billing issues.
What if I cancel?
Your links continue working. You lose access to analytics and paid features but links remain active.
Do I lose data if I downgrade?
Click data is preserved. You just can’t access reports. If you upgrade again, historical data is available.
Next Steps
Compare features in Plan Comparison
Explore Reports after upgrading
Set up UTM Passthrough