How Short Links Work
Short Links transforms long, complex URLs into clean, memorable links that are perfect for marketing, social media, and customer communications. Understanding how the system works helps you use it more effectively.
Overview of Short Link Functionality
When you create a short link, the app generates a unique URL that lives on your store’s domain. When someone clicks this link, they’re instantly redirected to your destination URL while the app tracks the click for analytics.
For example:
Original URL:
https://yourstore.com/collections/winter-sale?utm_source=email&utm_medium=newsletter&utm_campaign=winter2026Short Link:
https://yourstore.com/a/s/winter
The short link is cleaner, easier to share, and still gets your customers to the right place.
How Shortened URLs Redirect
Short Links uses Shopify’s app proxy system to handle redirects. Here’s what happens when someone clicks a short link:
The visitor clicks your short link (e.g.,
yourstore.com/a/s/winter)Shopify routes the request through the app proxy to Short Links
The app looks up the destination URL for that unique key
The visitor is instantly redirected (302 redirect) to the destination
The click is recorded for analytics
This all happens in milliseconds, so visitors experience a seamless redirect.
URL Structure and Proxy Integration
Your short links follow this structure:
https://yourstore.com/a/s/{unique-key}yourstore.com- Your Shopify store’s domain/a/s/- The app proxy path (handled by Shopify){unique-key}- Your custom or auto-generated identifier
You can customize the unique key when creating links. For example:
yourstore.com/a/s/salefor a sale pageyourstore.com/a/s/newfor new arrivalsyourstore.com/a/s/abc123for auto-generated keys
UTM Parameter Passthrough
Short Links can automatically pass UTM parameters from the incoming link to the destination URL. This is powerful for tracking campaigns.
Example scenario:
You share a link on Facebook: yourstore.com/a/s/sale?utm_source=facebook&utm_medium=social
With UTM passthrough enabled, the visitor is redirected to: yourstore.com/collections/sale?utm_source=facebook&utm_medium=social
This means your Google Analytics properly attributes the traffic to your Facebook campaign, even though you used a short link.
UTM passthrough is available on paid plans and can be toggled in Settings.
Click Tracking and Analytics
Every click on your short links is tracked automatically. The app records:
When - Date and time of the click
Where from - The referring URL (where the visitor came from)
Browser info - User agent for device insights
This data powers your analytics dashboard, showing:
Total clicks over time
Click trends (today vs yesterday, weekly comparisons)
Top performing links
Traffic sources (referrers)
Analytics features require a paid plan. Free plan users can create and use short links but won’t have access to detailed click data.
Next Steps
Review the Dashboard Overview to navigate the app
Learn about Creating Short Links
Explore UTM Parameters for campaign tracking
