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How Short Links Work

Short Links transforms long, complex URLs into clean, memorable links that are perfect for marketing, social media, and customer communications. Understanding how the system works helps you use it m...

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How Short Links Work

Short Links transforms long, complex URLs into clean, memorable links that are perfect for marketing, social media, and customer communications. Understanding how the system works helps you use it more effectively.

When you create a short link, the app generates a unique URL that lives on your store’s domain. When someone clicks this link, they’re instantly redirected to your destination URL while the app tracks the click for analytics.

For example:

  • Original URL: https://yourstore.com/collections/winter-sale?utm_source=email&utm_medium=newsletter&utm_campaign=winter2026

  • Short Link: https://yourstore.com/a/s/winter

The short link is cleaner, easier to share, and still gets your customers to the right place.

How Shortened URLs Redirect

Short Links uses Shopify’s app proxy system to handle redirects. Here’s what happens when someone clicks a short link:

  1. The visitor clicks your short link (e.g., yourstore.com/a/s/winter)

  2. Shopify routes the request through the app proxy to Short Links

  3. The app looks up the destination URL for that unique key

  4. The visitor is instantly redirected (302 redirect) to the destination

  5. The click is recorded for analytics

This all happens in milliseconds, so visitors experience a seamless redirect.

URL Structure and Proxy Integration

Your short links follow this structure:

https://yourstore.com/a/s/{unique-key}
  • yourstore.com - Your Shopify store’s domain

  • /a/s/ - The app proxy path (handled by Shopify)

  • {unique-key} - Your custom or auto-generated identifier

You can customize the unique key when creating links. For example:

  • yourstore.com/a/s/sale for a sale page

  • yourstore.com/a/s/new for new arrivals

  • yourstore.com/a/s/abc123 for auto-generated keys

UTM Parameter Passthrough

Short Links can automatically pass UTM parameters from the incoming link to the destination URL. This is powerful for tracking campaigns.

Example scenario:

You share a link on Facebook: yourstore.com/a/s/sale?utm_source=facebook&utm_medium=social

With UTM passthrough enabled, the visitor is redirected to: yourstore.com/collections/sale?utm_source=facebook&utm_medium=social

This means your Google Analytics properly attributes the traffic to your Facebook campaign, even though you used a short link.

UTM passthrough is available on paid plans and can be toggled in Settings.

Click Tracking and Analytics

Every click on your short links is tracked automatically. The app records:

  • When - Date and time of the click

  • Where from - The referring URL (where the visitor came from)

  • Browser info - User agent for device insights

This data powers your analytics dashboard, showing:

  • Total clicks over time

  • Click trends (today vs yesterday, weekly comparisons)

  • Top performing links

  • Traffic sources (referrers)

Analytics features require a paid plan. Free plan users can create and use short links but won’t have access to detailed click data.

Next Steps

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