No posts are being proposed
Checks when the queue stays empty
If the Queue stays empty or Next posts on the Autopost page shows only open slots, Social Autopost has found nothing that fits your choices. Work through these checks on the Autopost page.
Autopost is switched on
Autopost is on must be switched on and saved. Proposals are only written while it is on.
A channel is connected and ticked
Under Where?, at least one channel must be connected and ticked. A channel you connected after saving your choices is not ticked on its own. A channel that needs reconnecting is left out until you reconnect it (see A channel is disconnected).
Your topics have something to show
Under What should we post about?, each topic needs matching items in your store:
- New arrivals - Only products added in the last 30 days
- Back in stock - Only products that sold out and came back in the last 14 days
- On sale - Only products with a compare-at price above their price
- Blog articles - Only on Pro and up, and only published articles
The review only looks at your 50 newest and 50 most recently updated products, plus the best sellers in your 5 most recently updated collections (see How the store review works). If you only tick one narrow topic, there may simply be nothing new. Tick Bestsellers and Collections as well for a steady supply.
Products are active and in stock
Draft and archived products, and products that track inventory and have none left, are never proposed.
Everything has been posted recently
An item is not proposed again for 60 days after it was proposed or posted, or for 30 days after you skipped it. A small catalogue can run out of fresh items for a while. Adding products, or ticking more topics, fills the gap.
The week is already full
Proposals are written for the coming week's open slots only. If every slot already holds a post, nothing new is written until the next slot opens. Raise Posts per week for more.
Instagram only, items without photos
Instagram needs an image, so items without a photo are never proposed to Instagram. If Instagram is your only channel, make sure your products have images.
Ask for proposals now
The store is reviewed every morning. After changing your settings or your catalogue, click Propose posts now on the Autopost page and check the Queue a minute or two later.