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Gift Wrapping and Messages

Learn how to add gift wrapping options and personalized messages to your products.

Updated this week

Why Offer Gift Options?

Gift options are a simple way to increase revenue and provide better service:

  • Higher average order value - Gift wrapping typically adds $3-10 per order

  • Better customer experience - Customers value the convenience

  • Competitive advantage - Stand out from competitors

  • Holiday boost - Essential during peak gift-giving seasons

Basic Gift Wrap Setup

Step 1: Create the Option Group

  1. Go to Option GroupsCreate

  2. Name it "Gift Services"

  3. Select All Products (or choose specific products)

  4. Click Save

Step 2: Add Gift Wrap Option

  1. Open your "Gift Services" group

  2. Click Create Option

  3. Configure:

    • Name: "Add Gift Wrapping?"

    • Type: Radio Buttons

    • Required: No (make it optional)

  4. Click Save

Step 3: Add Values

Add two options:

Option 1:

  • Name: "Yes, add gift wrap"

  • Price: 5.00

Option 2:

  • Name: "No thanks"

  • Price: 0

Step 4: Test It

Visit a product page to see your gift wrap option in action!

Adding a Gift Message

Let's add a message field that only appears when customers choose gift wrapping.

Create the Message Option

  1. In "Gift Services", click Create Option

  2. Configure:

    • Name: "Gift Message"

    • Type: Text Area

    • Required: No

  3. Click Save

Make It Conditional

Show the message field only when gift wrap is selected:

  1. Open the "Gift Message" option

  2. Scroll to Conditional Display

  3. Toggle it On

  4. Set the rule:

    • "Show this option when..."

    • Select "Add Gift Wrapping?"

    • Select "Yes, add gift wrap"

  5. Click Save

Now the gift message field only appears after customers choose gift wrap!

Advanced Gift Options

Multiple Wrap Styles

Offer different wrapping paper designs:

Option Name: "Choose Wrapping Paper"
Type: Radio Buttons (with images)

Values:

  • Classic Silver (+$5.00) [image of silver paper]

  • Festive Red (+$5.00) [image of red paper]

  • Elegant Black (+$7.00) [image of black paper]

  • Eco-Friendly (+$6.00) [image of recycled paper]

Gift Receipt Option

Let customers add a gift receipt:

Option Name: "Include Gift Receipt?"
Type: Checkbox

Values:

  • "Hide prices on packing slip" (+$0.00)

Gift Box Upgrade

Offer a premium box option:

Option Name: "Packaging Type"
Type: Dropdown

Values:

  • Standard wrap (+$5.00)

  • Deluxe gift box (+$10.00)

  • Premium box with ribbon (+$15.00)

Seasonal Gift Options

Holiday-Specific Wrapping

Create temporary option groups for different occasions:

Valentine's Day Group:

  • Heart-themed wrap (+$6.00)

  • Red roses wrap (+$6.00)

  • Love message card (+$2.00)

Christmas Group:

  • Santa wrap (+$5.00)

  • Snowflake wrap (+$5.00)

  • Holiday card (+$2.00)

Tip: Disable seasonal groups after the holiday to keep your options current.

Pricing Strategies

Free Gift Wrap Threshold

Consider offering free gift wrapping for orders over a certain amount:

  1. Create a discount code for gift wrap

  2. Apply automatically at checkout for qualifying orders

  3. Still show the option so customers know it's included

Bundle Discount

Offer a discount when customers choose multiple gift services:

  • Gift wrap: $5

  • Gift message: $2

  • Gift receipt: $1

  • Bundle all three: $6 (save $2)

Examples from Real Stores

Jewelry Store

Options:

  • Classic gift box (+$8)

  • Premium velvet box (+$15)

  • Gift message card (Free)

  • Express gift wrap (+$12, ready in 2 hours)

Toy Store

Options:

  • Birthday wrap (+$4)

  • Generic celebration wrap (+$4)

  • Gift bag instead of wrap (+$3)

  • Include birthday card (+$2)

Gourmet Food

Options:

  • Standard wrap (+$6)

  • Premium basket (+$15)

  • Corporate gift option (+$20, includes branded card)

  • Gift note (Free)


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