Turning off Shopify's cookie banner

Shopify has its own free cookie banner. If it stays on next to this app's banner, visitors in Europe and other consent regions see two banners and are asked twice. Shopify also only lets an app change where consent is asked for after its own banner is off, so turning it off is the first step before you set your regions.

Turn it off

1. In the app, open Privacy and regions.
2. Under Shopify's own cookie banner, the page shows whether Shopify's banner is on. If it is, select Review and turn off.
3. The review page lists exactly what changes:
   • Shopify stops showing its own cookie banner.
   • This app's banner shows instead, wherever Shopify asks for consent.
   • Consent choices still go to Shopify, so Shopify's pixels, checkout and marketing tools keep following them.
4. Select Turn off Shopify's banner to confirm. Nothing changes until you confirm.

The page then shows Shopify's banner is off. You can also do this from the compliance centre: the Turn off Shopify's banner button next to the "Shopify's own banner is off" check opens the same review page.

Turn it back on

If you stop using this app's banner, turn Shopify's banner back on in your Shopify admin under Settings > Customer privacy. The app never turns it back on by itself.