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Cookie banner

A region-aware banner where rejecting is as easy as accepting

The cookie banner asks visitors for consent before analytics and marketing cookies are used. It follows Shopify's customer privacy settings, so it appears only to visitors in places where Shopify asks for consent (for example the EU, the EEA and the UK), and only until they make a choice. Shopify's pixels, checkout and marketing tools then follow that choice.

What visitors see

The banner shows your title and message, a link to your privacy policy, and three buttons of the same size. Their labels below are the English defaults; you can reword them.

  • Accept ("OK" by default) - allows every category the banner offers.
  • Reject all - allows only the necessary cookies the store needs to work.
  • Customize - opens the preference centre, where visitors choose category by category.

Reject sits next to Accept with the same size and weight, so rejecting is as easy as accepting. Nothing is pre-ticked. The banner is a tool to collect and record consent; whether your setup meets the laws that apply to your store is something to check with your own legal advisor. Visitors in US states with privacy laws get a separate "Do not sell or share my personal information" link instead (see Do not sell link and Global Privacy Control).

Choose what the banner offers

Open Banner in the app:

  • Consent categories - turn Preferences, Analytics and Marketing on or off. Necessary cookies (cart, checkout, security) are always on. Turn a category off only if your store uses nothing in it: a category that is off is always denied, so tools that need it never run.
  • Privacy policy link - leave it empty to link to your store's privacy policy page, or enter a path on your store (starting with /) or a full https:// address.

Select Save. Your storefront updates within a minute.

Change the design

Colours, position and layout are set in the theme editor, so the banner matches your theme. On Banner, select Open the theme editor, or go to Online Store > Themes > Customize > App embeds > Cookie Bar:

  • Banner Style - a sticky bar or an overlay box.
  • Position and Alignment - top or bottom; left, centred or right.
  • Text Alignment and Border Radius.
  • Colors - background, title, message, links, and the background, text and border of the Accept and Decline buttons.
  • Use the theme's fonts - the banner uses your theme's fonts instead of its own.
  • Preview in the editor - what the theme editor shows: the banner, the preferences, the "Do not sell" opt-out, or nothing. Visitors always see what applies to them.

Keep the Reject button as easy to see and read as Accept. The compliance centre checks the button colours for you.

Change the wording

On Banner, select Edit the wording to change the title, message and button labels in each of your store's languages. See Languages.