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Privacy and regions

Choose where visitors are asked for consent or can opt out

Shopify decides where visitors are asked for consent and where they can opt out of the sale of their data, and the banner follows those decisions. Privacy and regions shows what Shopify currently has set, turns off Shopify's own banner, and applies the right region rules for the privacy laws you follow. Every change goes through a review page first, and nothing changes until you confirm.

The top of the page shows whether Shopify's banner is on. With both on, visitors see two banners. Select Review and turn off to turn it off. See Turning off Shopify's cookie banner.

Shopify only lets an app change the region rules after its own banner is off, so do this first.

Choose where the banner shows

Under Where the banner shows, tick the privacy laws you need to follow. Until you apply your own choice, GDPR and the US states are ticked.

  • European Union, EEA and United Kingdom (GDPR) - visitors are asked for consent before any analytics or marketing cookies.
  • Brazil (LGPD) - visitors in Brazil are asked for consent.
  • Québec, Canada (Law 25) - visitors in Québec are asked for consent.
  • US states with privacy laws (CCPA and others) - visitors in California and the other states with a privacy law can opt out of the sale or sharing of their data. Global Privacy Control signals are honoured automatically.

Select Review changes.

Which laws apply to your store depends on where you sell and on your business, so check with your own legal advisor which ones to choose. Switzerland (nFADP) is not in the list: it asks for notice rather than opt-in consent, and the compliance centre checks it separately.

Review and apply

The review page lists every place the chosen laws cover and what changes there: Consent becomes required, Opt-out becomes available, or Already set. Select the Apply button (for example Apply 3 policies) to set them in Shopify, or Cancel to go back without changes.

  • Nothing is turned off - places not listed keep their current settings, and the app never removes a consent or opt-out requirement Shopify already has.
  • Shopify's banner first - if Shopify's own banner is still on, the review page warns you. Shopify refuses region changes until it is off.
  • Nothing to change - if Shopify lets your store set none of the chosen places, the review page says "Shopify has nothing to change for these choices."

The page shows when the rules were last applied.

The table at the bottom lists every country or region where Shopify currently asks for consent (Consent required) or offers the opt-out (Opt-out offered). This is what the banner and the "Do not sell" link follow.

If the page can't read your settings

If the page says Shopify's privacy settings could not be read, reload it in a moment. If it keeps happening, reinstall the app so it can read your privacy settings.