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Why is Turbo not working on my store?
Why is Turbo not working on my store?
Updated over a week ago

🛠 Steps to Check If Turbo Is Working

1️⃣ Disable Any Animated Loading Effects

  • Some themes use fade-in animations or lazy loading that can make it harder to see Turbo's instant-loading effect.

  • Temporarily disable these effects to better observe Turbo’s impact.

2️⃣ Test Page Load Behavior

  • Hover over a link for a few seconds, then click it.

  • If the page loads almost instantly, Turbo is working.

  • If there’s a delay, ensure Turbo is enabled in your settings.

3️⃣ Check Turbo’s Script in Your Store’s Source Code

  • Right-click on your store’s page and select "View Page Source".

  • Look for Turbo’s script to confirm it is injected properly.

4️⃣ Verify Turbo’s Settings in the Theme Editor

  • Go to Shopify Admin > Online Store > Themes > Customize.

  • Navigate to Theme Settings > Turbo and ensure it is enabled.

🚀 Still Not Working?

If Turbo is enabled but you’re not seeing improvements:

Test on different browsers & devices – Some browser settings may interfere with prefetching.
Ensure your theme supports Turbo – Some Shopify themes may have conflicting scripts.
Clear cache & try again – Cached pages may not reflect Turbo’s enhancements.

If issues persist, contact our support team for further troubleshooting! 🚀

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