Custom services and app subscriptions require upfront investment in time, expertise, and resources. Once services are rendered or subscriptions begin, their value is fully delivered.
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All services and subscriptions come with clear, detailed terms and pricing, eliminating ambiguity regarding charges.
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We encourage open communication to resolve any concerns directly with us. Chargebacks bypass this collaborative resolution process and can disrupt operations.
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Chargebacks create administrative burdens and can affect the service quality provided to all our clients.

Pasilobus apps operate on a subscription model, billed monthly or annually as selected.
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Canceled subscriptions are non-refundable for the current billing cycle.
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If available, trial periods allow you to test the app thoroughly before subscribing. After the trial, charges become final.

Ensure you fully understand the scope, pricing, and billing details before committing to any service or subscription.
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Take full advantage of any trial periods to evaluate our apps before making a purchase.
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Should any issues arise, contact us promptly to resolve concerns without resorting to chargebacks.
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Chargebacks should only be considered as a final measure after all attempts to resolve the issue directly have been exhausted.

We may suspend services or app access until the dispute is resolved.
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Repeated or unresolved chargebacks may result in permanent termination of services.
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Fraudulent or malicious chargebacks could result in legal action to recover losses.