Engage with empathy, acknowledging that we all share the common goal of resolving challenges constructively.

Clearly articulate your needs or concerns in a concise, polite manner.

Avoid ambiguous statements or exaggerations that might hinder resolution.

Understand that complex issues may require time and joint effort to resolve.

Work together with our team to achieve mutually beneficial outcomes.

Using hostile, intimidating, or offensive remarks.

Issuing threats related to withholding payments or damaging reputations.
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Demanding responses or changes beyond agreed timelines or scope.

Dismissing reasonable explanations or solutions provided by our team.
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Bombarding team members with excessive messages or discriminatory comments.

Employing personal attacks or biased remarks based on race, gender, or other characteristics.
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Making unsupported claims against the Pasilobus team.

Spreading inaccurate or unverified information.
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Using guilt or emotional pressure to obtain services beyond what was agreed.

Exaggerating issues to force concessions.

A courteous notification outlining the problematic behavior and a request for constructive communication.
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If issues persist, services may be temporarily suspended while we review the situation.
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Repeated or severe breaches may lead to permanent termination of services.
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In cases of abusive or threatening conduct, Pasilobus reserves the right to pursue legal action.

Address all concerns in a respectful, professional manner.

Clearly state your needs or issues to facilitate a swift resolution.

Collaborate with our team to find practical solutions, even when challenges arise.